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Feedback

We truly value your feedback - it helps us make sure our programs meet your needs. If you’d like to share more, you can contact us anytime. Please take a moment to read our policies and procedures on this page, then click the link below to access our Online Feedback Form.

YR SPACE feedback forms and Easy English Feedback Forms can also be downloaded at the links below, with hard copies also available at the YR SPACE office.

yrspace.com.au
yrspace.com.au

Surveys

The surveys below are available for parents, caregivers, staff and participants to complete whenever it suits you.

If you would like these forms in a different format, we’ll be happy to provide one - just let us know.

Complaints Information

YR SPACE is committed to open communication and to treating everyone with dignity and respect. We have developed this information to make it easier for you to raise questions, share feedback or lodge a complaint about our programs. Your views and suggestions are important to us, and our programs work best when there is a strong partnership between you and our team.  You may be supported at any meeting by a friend, colleague or a representative from an advocacy or support organisation.  The following local organisation offers information or assistance: Youth Disability Advocacy Service (YDAS) - a service of the Youth Affairs Council of Victoria (YACVic) and is funded by the State Government on 1300 727 176.  Assistance can also be sought via the Office of the Public Advocate’s advice service on 1300 309 337.

yrspace.com.au
yrspace.com.au

Raising an Issue

We welcome all feedback and assure you there will be no retribution for anyone who makes a complaint, click below for detailed steps for raising an issue or complaint.

Complaints & 
the NDIS Commission

People with disability have the right to complain about the services they receive, and it’s important to speak up about any concerns. Complaints help providers understand what matters to people with disability, improve the quality of services, and benefit others as well.

yrspace.com.au
YR SPACE
Yarra Ranges Social Participation and Community Engagement

NDIS Provider Number

443311698
Acknowledgement of Country

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land. 

Need Language Assistance?

Contact the Translating and Interpreting Service (TIS) on 13 14 50

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